Privacy Policy
for On The Spot Computer Repairs (the “Site”)
Effective Date: January 12, 2025
At On The Spot Computer Repairs (“we,” “our,” or “us”), we respect your privacy and are committed to protecting it through this Privacy Policy. This private policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including when interacting with our affiliate links from Amazon, Avangate, and other third-party vendors. Please read this policy carefully.
Information We Collect
Personally Identifiable Information (PII)
We collect information that identifies, relates to, or could reasonably be linked with you, such as:
- Name
- Address
- Phone number
- Email address
- Payment information (e.g., credit card numbers)
PII does not include anonymous or aggregated data that cannot be linked to a specific individual.
Additional Information for Authorized Customers
For those who transact business with us (“Authorized Customers”), we may collect additional details, such as:
- Business name
- Business size and nature
- Advertising inventory details
Non-Personally Identifiable Information
We may collect:
- Browser type and version
- IP address
- Geographic location
- Pages visited
- Referring/exit pages
How We Collect Information
We collect information:
- Directly from You: When you fill out forms, subscribe to our newsletter, or complete transactions.
- Automatically: Through cookies, web beacons, and tracking technologies.
- From Third Parties: Such as affiliate partners, including Amazon and Avangate.
Use of Personally Identifiable Information
We use PII to:
- Provide and improve our services.
- Process transactions.
- Send marketing emails or updates.
- Respond to inquiries and support requests.
- Personalize user experience.
Affiliate Links
Our Site contains affiliate links to Amazon, Avangate, and other vendors. When you click on these links and make a purchase, we may receive a commission. These links help support our website’s maintenance and operations. Your interactions with these third-party sites are governed by their respective privacy policies, and we encourage you to review them.
Online Store
Our online store, available at Custom Build PC Shop, enables customers to purchase pre-built PCs, PC components, and related accessories. Information collected during store transactions includes:
- Billing and shipping details.
- Payment information (processed securely through third-party vendors).
- Order history.
We use this information to fulfill your orders, process refunds, and provide customer support. Data related to online transactions is stored securely and shared only with trusted payment processors or shipping services as needed.
Sharing of Information
We do not sell or rent your PII. We may share information with:
- Third-Party Vendors: To facilitate transactions and services, such as payment processors or affiliate networks like Amazon and Avangate.
- Affiliates and Service Providers: To help manage business operations.
- Legal Authorities: To comply with laws, regulations, or court orders.
- Other Authorized Customers: When necessary for collaborative purposes or transactions.
Cookies and Tracking Technologies
We use cookies to:
- Personalize your experience.
- Analyze site traffic.
- Ensure security during your session.
Visitors can manage cookie preferences in their browser settings. Disabling cookies may affect functionality.
Data Security
We implement vigorous security measures to protect your PII:
- Encryption protocols for sensitive information.
- Regular security audits.
- Restricted access to data is granted only by authorized personnel.
Despite our efforts, no electronic transmission or storage system can be guaranteed 100% secure.
Your Rights and Choices
Access and Correction
You can access, update, or correct your PII by contacting us at [email protected].
Opt-Out
You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Data Deletion
To request the deletion of your PII, contact us at [email protected]. Note that some residual data may remain in backups for legal or operational purposes.
Third-Party Policies
Our Site contains links to third-party websites, including Amazon and Avangate. We are not responsible for their privacy practices. Please review their policies independently.
Changes to This Privacy Policy
We may update this policy from time to time. Significant changes will be posted on the Site with an updated effective date. If changes involve the use of your PII in a materially different way, we will notify you via email and provide an opportunity to opt-out.
Contact Information
If you have questions or concerns about this policy, contact us at:
Email: [email protected]
Address: On The Spot Computer Repairs, 75 Columbia Street, Cambridge, MA
Copyright: © 2025 On The Spot Computer Repairs. All rights reserved.
Unauthorized duplication or publication of any materials from this Site is prohibited.
