Laptop Screen Repair
Labor Starts At: $125
Dealing with a damaged laptop screen can be a terrible experience. At On The Spot Computer Repairs, we understand your frustration and work hard to get your computer back to you as quickly as possible. Our laptop screen repair process is easy, straightforward, and transparent.
Our Laptop Screen Repair Process
At On The Spot Computer Repairs, we offer a streamlined, transparent, and efficient laptop screen repair process. From assessment to installation of a new screen, we ensure every step is clear and straightforward. Our aim is to restore your device’s functionality with care and expertise. Let’s dive into the details of our trusted repair process.
Assessment
Inspection of Damage: When you bring your laptop to us, our first step is a comprehensive assessment of the laptop screen damage. We check for any visible signs of impact damage, such as cracks or shattered glass. If the laptop screen appears undamaged, we assess the backlight to see if it has failed. If these initial inspections don’t show any damage to the laptop screen, we take the computer in for a complete diagnosis to determine if there are any more severe problems, such as graphic card issues or motherboard problems. This thorough assessment ensures that we identify all potential issues and provide the most accurate laptop screen repair solution.
Before Replacing The Damaged Part
To assure that we order the right screen for your laptop, we need to access the back of the screen panel where the model number is located. This number is crucial for us to identify the exact screen type that your laptop requires. That’s why we carefully disassemble the computer and retrieve the model number before proceeding with orders. This process involves removing the screen from the laptop’s frame, which requires precision and care to avoid any damage to the screen or other components. Once we have the model number, we can proceed with ordering the replacement screen, ensuring that it is a perfect match for your laptop.
The model number is like a unique identifier for your laptop’s screen. It tells us the specific features and specifications of your screen, such as its size, resolution, and finish. Relying solely on the computer’s model number can be misleading, as multiple screens can be available for the same model, differing in resolution, finish, and wiring. Therefore, we take the extra step of retrieving the model number from the back of the screen panel to ensure the replacement screen is a perfect match for your laptop.
Ordering the Replacement Screen
Once we have the specific model number, we reach out to our trusted vendors who supply high-quality parts. They refer to the model numbers we provide to ensure the correct screen is ordered. This process typically takes 1-2 business days. After placing the order, the screen usually arrives within 3-5 business days.
Installation
With the correct screen, we immediately proceed with the installation. After installation, we conduct a series of tests to confirm that the new screen is fully functional and without flaws. If everything looks good, we will update you and schedule a pickup time.
Warranty
Our warranty covers the labor we provide. However, please note that we do not manufacture the replacement screens ourselves. Therefore, we pass on the warranty offered by our vendors to our customers. The warranty duration may vary from screen to screen – some may have a warranty period of 30-60 days, while others may have a warranty period of 1 year. When you come to pick up the repaired device, we will inform you of the warranty period for the replacement screen. It’s important to note that our warranty does not cover any physical damage or issues unrelated to the laptop screen repair.
Screen Replacement Challenges with Newer Laptops
Unfortunately, our laptop screen repair process for newer computers is now handled on a case-by-case basis due to the complexity of newer screens. Most new screens come in the form of assemblies rather than panels. This is because newer screens often incorporate additional features such as touch functionality, higher resolutions, and thinner profiles. In the past, replacing a damaged screen was a relatively easy task. However, with these advancements, repairing damaged screens has become much more difficult. As a result, we usually replace the entire display assembly instead of just fixing the damaged screen to ensure the best possible performance and longevity of your laptop.
Frequently Asked Questions
-
How long does it take to replace a laptop screen?
Typically, the entire process, from diagnosis to installation, can be completed within 3-7 business days, depending on the availability of the replacement screen.
-
Will the new screen be the same as my original one?
We use the exact model number from your original screen to order the replacement, ensuring it matches your laptop’s specifications perfectly.
-
What if my laptop has other issues besides the screen?
During our initial diagnosis, we also check for potential issues related to the display problem, such as graphics card malfunctions. If we find any, we will consult with you about additional repairs. This means that if we discover any other issues that could affect the performance or reliability of your laptop, we will inform you and provide a detailed explanation of the problem and the recommended solution. We believe in transparency and want to ensure that you are fully informed about the condition of your laptop and the necessary repairs.
-
Is there a warranty on the repair?
Our labor warranty, a testament to our commitment to your satisfaction, lasts for 30 days. We also include the vendor’s warranty, typically 1-3 months. However, it’s crucial to understand that we do not warranty accidental damage or any physical damage of any kind. Our warranty is solely for a malfunctioning or defective part, reflecting our dedication to ensuring your screen operates flawlessly.
-
Do you repair other types of screens such as phones, monitors, or TVs?
Unfortunately, we do not provide repair services for phone screens, monitors, or TV screens. The reason for this is that our expertise and resources are primarily focused on Laptop Screen Repairs. For phone repairs, we suggest contacting a cell phone repair shop. For monitor and TV repairs, we recommend reaching out to an electronic repair shop or a TV repair shop.
-
Do you fix screens with broken hinges or screens that are popping out because the hinge is not rotating?
We do not fix screens suffering from hinge-related issues. We only replace the entire display assembly. If the hinge has caused damage to the screen, we may be able to replace the hinge, back panel, and screen on older laptop models. We determine this by conducting a thorough inspection of the device on a case-by-case basis. For more information on laptop hinge repair, click here.
-
Do you install screens that customers provide?
We do not take on the risk of replacing a screen that a customer provides. We are a professional repair service, specializing in computer repairs. We use only trusted parts that we source from our vendors, ensuring the quality and reliability of our repairs.
-
Do you do same day repairs, or perform laptop screen repair while we wait?
We do not stock laptop screens. This is because there are too many computer models, each with a unique screen. To ensure that we always replace the screen with the right part, we order all our screens after retrieving their model numbers. This process might take some time, but it guarantees the best results for your device.
Ready for Your Laptop Screen Repair?
If you’re facing any issues with your laptop screen, don’t hesitate to contact us. We’re here to help. At On The Spot Computer Repairs, we understand how frustrating it can be when your laptop isn’t functioning correctly. Our solutions quickly restore your computer to its original condition. Whether you prefer to schedule an appointment online or call us directly, we are always available to assist you.
