Custom PC Building Process
At OTSCR, we understand the excitement of owning a custom-built computer. We take pride in being the top custom PC builders in Cambridge, MA, and providing only the highest-quality custom build PC services. Whether you’re upgrading, building, or repairing, we’ve got you covered for all your custom PC building needs.
Custom PC Building Process
Our process is simple and straightforward: You bring in the parts, and we build you a custom PC. With over 13 years of experience and thousands of custom-built computers under our belt, we know PC building. We put all of our expertise and experience into every computer we build. Let’s look at each step of our process to understand how we bring your dream PC to life.
If you’d prefer to skip the hassle of finding your own parts, be sure to check out our custom build PC shop. We offer a range of pre-selected, high-quality components to make the process even easier. Let us handle everything from start to finish, ensuring you get the perfect custom build PC without the extra work.
1. Drop-off Appointment
You can bring the components you’ve selected to our shop at a convenient drop-off appointment that fits your schedule. This initial consultation will ensure a smooth start to the building process and address any questions you may have.
2. Compatibility Check
We carefully review all the parts you choose for your custom build before anything else. This makes sure that every component works well together and is optimized for performance, preventing any technical issues later on.
3. Building Process
When we have all the parts, we start building. This process takes about two to three hours. We take extra time to build your PC and wire everything neatly rather than just putting it together and closing off the back panel. We build every computer meticulously and with care, as though we were building it for ourselves.
4. OS and Software Setup
If you want us to install the Operating System (OS), we do more than just install it. We make sure that all the drivers and software for the motherboard are up-to-date and working perfectly. This is important for the system’s performance and reliability.
5. Quality Testing
Your new PC goes through a series of tests after assembly to make sure all parts work well together and the system is stable under different stress conditions. This thorough testing helps find and fix any potential issues before the final handover.
6. Pickup Time
Once we’ve tested and checked your custom PC, we’ll contact you to schedule a convenient pickup time that works for you.
Warranty and Satisfaction
We provide a 30-day labor warranty for every computer we build. If you experience any issues within the first 30 days, we will inspect the problem at no charge. We will only charge for the labor if a part needs to be replaced or upgraded under warranty. Any repairs after the 30-day warranty period will be handled as regular repairs.
The Benefits of a Custom Build
Flexibility
With a custom build, you can choose components specific to your needs. Whether prioritizing graphics performance, multitasking capabilities, or storage capacity, you have the freedom to create a system that meets all your requirements.
Future-Proofing
A custom build offers longevity, allowing for upgrades to individual components over time. This flexibility protects your investment from obsolescence, keeping your system up to date.
Cost-Effectiveness
Custom builds provide better value for money than pre-built systems. You can allocate your budget to the most essential parts, ensuring top quality while avoiding overspending on unnecessary features.
Frequently Asked Questions
1. How long does the custom PC building process take?
Once we have all the parts, the building process typically takes two to three hours. Additional time may be required for thorough testing and quality assurance.
2. Can I bring my own parts for a custom build?
Yes, you can bring your own parts for your custom build. We will conduct a compatibility check to ensure all components work well together.
3. Do you offer a warranty on custom-built PCs?
Yes, we provide a 30-day labor warranty for every computer we build. If you experience any issues within the first 30 days, we will inspect the problem at no charge.
4. What if I want you to install the operating system?
We can install the Operating System (OS) for you. We also ensure all drivers and software related to the motherboard are up-to-date and functioning properly.
5. Do you perform any tests on the custom-built PC before I pick it up?
Absolutely. Your new PC goes through a series of quality assurance and break-in tests to ensure stability and performance under different stress conditions.
6. How do I schedule a drop-off appointment for my custom build?
You can schedule a drop-off appointment by contacting us through our website or calling us. We will arrange a convenient time for you to bring in your components. For more information, visit our BYOP (Buy Your Own Parts) page.
7. Can I upgrade my custom PC after it’s built?
Yes, you can upgrade your custom PC. During the warranty period, we offer flexible and affordable options for upgrades, including discounted labor rates or complimentary labor if you leave the replaced part with us.
8. Do you charge diagnostic fees within the warranty period?
There are no diagnostic fees for any issues your PC may have within the 30-day warranty period. The warranty also covers any necessary labor for part replacements. For repairs and services after the initial 30-day warranty, please refer to our computer diagnostics page.
9. Can I have you buy all the parts and build the computer for me?
If you’d prefer to skip the hassle of buying your own parts, be sure to check out our custom build PC shop. We offer a range of pre-selected, high-quality components to make the process even easier. Let us handle everything from start to finish, ensuring you get the perfect custom-built PC without the extra work.
Get Started Today
Ready to build your dream machine? Visit either our BYOP (Buy Your Own Parts) page or our custom build PC shop to get started! If you have any questions, please do not hesitate to email us.
